Refund Policy

Due to the nature of our products, we cannot accept returns.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). 

Unfortunately, we cannot accept returns on sale items or gift cards.

If you feel you are entitled to a refund, please contact us at support@koinophilia.com.